Account Management

Your MAIML account is the hub for managing agents, team members, billing, and settings.

Account Types

MAIML supports two types of accounts:

• Business accounts — Companies deploying agents for their own use
• Partner accounts — MSPs and IT platforms deploying agents for their clients

Partner accounts have additional features: multi-client management, white-label branding, and custom domain support.

Team Members

Invite team members to your account from Settings > Members. Each member can be assigned a role:

• Owner — Full account access including billing and member management
• Member — Can deploy and manage agents but cannot modify billing or account settings

Billing

View your billing details at Settings > Billing. You can:

• See your current plan and agent count
• View upcoming charges and past invoices
• Update your payment method
• Upgrade or downgrade your plan

White-Label Branding (Partners)

Partner accounts can customize their client-facing portal at Branding:

• Upload your logo
• Set your brand colors
• Configure a custom domain or subdomain
• Preview how clients will see your branded portal

Data & Security

• All data is encrypted in transit and at rest
• Multi-tenant isolation enforced at the database level
• See our Privacy Policy and Terms of Service for details

Need Help?

Contact our team at hello@maiml.com or visit the FAQ.